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Lytle - Cross Functional Rep - Convenience Store

Business Unit / Department Mission: The Cross Functional Partners will be able to provide general customer service, production, packaging, stocking, rotation, and sanitation duties across a variety of departments.
ESSENTIAL FUNCTIONS AND PROCESS RESPONSIBILITIES (Other duties may be assigned as necessary)
Performs the following duties in the service, center store, and perishables departments
When not performing the Cross Functional Representative duties, will work on the Front End as a Checker
Acquires knowledge of multiple departments and understands the processes and policies of each
Builds, stocks, and maintains displays and fixtures
Ensures compliance with departmental SOPs and store operating procedures to include Food Safety and Company Sanitation guidelines
Assists with inventory control; loads, unloads, and moves product
Slices, packages, labels, rotates, merchandises, culls, and prices product
Provides excellent customer service and takes customer orders as needed
Answers customer questions regarding products and assists them with selections
Cleans and sanitizes sales floor, display cases, prep areas and equipment
Uses suggestive selling techniques to meet customers- needs and build department sales
Makes regular announcements to inform customers of product
Has a flexible schedule that can accommodate shifts of different departments
Properly handles and maintains the operation of all equipment
EXPERIENCE AND EDUCATION PREFERRED
Must be 18 years of age
High school diploma (or equivalent)
6 months - 1 year of H-E-B Store Operations experience
Good Customer Service Skills
Reading and Writing Skills
Communication/Interpersonal Skills
Adaptability across a wide range of departments and skills
Ability to work autonomously
Computer systems knowledge (Symbol, ACR, Label Machine)
Company Orientation
Safety Training
PHYSICAL AND OTHER REQUIREMENTS
The essential all-encompassing physical requirements of the Cross Functional Rep include:
Occasionally: sits, reaches overhead, reaches at floor, crouches, kneels, crawls, climbs stairs, climbs ladders
Frequently: stands, walks, reaches at shoulder, reaches at knee, bends, stoops, squats, twists, pushes/pulls with arms, performs fine motor movements, shoulder abduction, cervical flexion, radial/ulnar deviation, wrist flexion/extension, lateral trunk flexion, thumb press
Constantly: reaches at waist, pivots, grasps, pinches
Must be able to demonstrate the ability to lift up to 95 lbs.
Must be able to demonstrate the ability to manage in excess of 100 lbs.
It is the responsibility of the individual partner to never lift beyond his/her own safe lifting limit. If the partner feels that an item is too heavy to lift, push/pull, and/or carry, the partner must: (1) break the box down into lighter/smaller, more manageable components, which he/she is comfortable with safely handling; (2) ask for assistance from another partner; or (3) ask for assistance from a manager.
While performing the duties of this job, the employee is:
Occasionally exposed to: heat (non-weather) and loud noises.
Frequently exposed to: wet and cold (non-weather) conditions/environment
This work environment is one in which is fast paced and requires detailed work and precision.
The environment also includes working with customers and being attentive to their needs.
Department Specific Physical Requirements:
Bakery
The essential physical requirements of the Cross Functional Rep in this department include:
Occasionally: sits, reaches overhead, reaches at knee, reaches at floor, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements, shoulder abduction
Frequently: stands, walks, reaches at shoulder, bends
Constantly: reaches at waist, grasps
Must be able to demonstrate the ability to lift up to 50 lbs.
Must be able to demonstrate theability to manage in excess of 70 lbs.
Cosmetics
The essential physical requirements of the Cross Functional Rep in this department include:
Occasionally: sits, reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
Frequently: stands, walks
Constantly: reaches at waist, grasps
Must be able to demonstrate the ability to lift up to 45 lbs.
Must be able to demonstrate the ability to manage in excess of 45 lbs.
Dairy
The essential physical requirements of the Cross Functional Rep in this department include:
Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
Frequently: stands, walks
Constantly: reaches at waist, grasps
Must be able to demonstrate the ability to lift up to 37 lbs.
Must be able to demonstrate the ability to manage in excess of 83 lbs.
Deli
The essential physical requirements of the Cross Functional Rep in this department include:
Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
Frequently: stands, walks, stoops
Constantly: reaches at waist, grasps
Must be able to demonstrate the ability to lift up to 86 lbs.
Must be able to demonstrate the ability to manage in excess of 86 lbs.
Drug/GM
The essential physical requirements of the Cross Functional Rep in this department include:
Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
Frequently: stands, walks
Constantly: reaches at waist, grasps
Must be able to demonstrate the ability to lift up to 50 lbs.
Must be able to demonstrate the ability to manage in excess of 50 lbs.
Floral
The essential physical requirements of the Cross Functional Rep in this department include:
Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, climbs ladders, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
Frequently: stands, walks
Constantly: reaches at waist, grasps
Must be able to demonstrate the ability to lift up to 54 lbs.
Must be able to demonstrate the ability to manage in excess of 54 lbs.
Gas Station
The essential physical requirements of the Cross Functional Rep in this department include:
Occasionally: stands, walks, reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, ,kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
Frequently: grasps
Constantly: sits, reaches at waist
Must be able to demonstrate the ability to lift up to 40 lbs.
Must be able to demonstrate the ability to manage in excess of 40 lbs.
Grocery
The essential physical requirements of the Cross Functional Rep in this department include:
Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
Frequently: stands, walks
Constantly: reaches at waist, grasps
Must be able to demonstrate the ability to lift up to 50 lbs.
Must be able to demonstrate the ability to manage in excess of 76 lbs.
Market
The essential physical requirements of the Cross Functional Rep in this department include:
Occasionally: reaches overhead, reaches at knee, reaches at



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