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Lytle - Perishables Rep - Produce

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure People come first?
HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS... initiative to step up and do what needs doing?
We are looking for:
a high school diploma
customer service and communication skills
ability to work in a fast-paced environment
What is the work?
Customer Service:
Provides superior customer service
Takes orders from customers by telephone or in person
Answers customer questions regarding products and assists them with selections
Food Service:
Prepares, packages, and merchandises fresh product
Slices, packages, labels, and rotates products
Scans in items on Telxon for production
Assists in technical areas as needed
Sales:
Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and build department sales
Makes regular announcements to inform customers of freshly-produced items and to increase sales
Food Safety / Sanitation:
Cleans and sanitizes display cases
Properly handles and maintains the operation of all equipment
Complies with H-E-B food safety and sanitation standards
Complies with departmental SOPs and store operating procedures
Additional Department-Specific Responsibilities:
Aguas:
Peels, cuts, and chops fresh fruits and vegetables
Prepares fresh specialty drinks and food products specific to the Aguas department
Floral:
Designs floral arrangements
Designs and executes merchandising programs
Tracks seasonal record when appropriate
Provides a variety of fresh, quality products
Market:
Cuts, trims, and prepares meat for service meat counter and self-service counter
Ensures proper product rotation and storage
Maintains coolers and freezers
Weighs, prices, and packages selections
Operates power meat prep and process equipment
Produce:
Stocks and rotates product to ensure freshness
Assists floral department when needed
Communicates product knowledge to customers by explaining and providing samples
Cuts, wraps, and prices produce to be placed on sales floor
Maintains signing program
Seafood:
Knowledgeable about various fish and shellfish
Weighs, prices, and packages selections
Maintains coolers and freezers
What is your background?
Must be 18 years of age
High school diploma (or equivalent)
Company Orientation
Safety Training
Do you have what it takes to be a fit as an H-E-B Perishable Representative?
Computer systems knowledge (Telxon, ACR, label machine)
Good customer service skills
Reading and writing skills
Planning and organizing skills
Communication and interpersonal skills
Can you...
Function in a fast-paced, retail environment
Work with Customers, staying attentive to their needs
Perform the following, based on your Department
Market:
Constantly reach at waist
Frequently stand, walk, pivot, push / pull arms, grasp, cervical flexion
Frequently be exposed to wet, cold conditions
Occasionally reachoverhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
Occasionally be exposed to hot conditions, ambient temperatures, loud noise
Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs
Seafood:
Constantly reach at waist
Frequently stand, walk, pivot, push / pull with arms, grasp
Frequently be exposed to wet, cold conditions
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
Occasionally be exposed to hot conditions, ambient temperatures, loud noise
Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs
While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5 hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is the responsibility of each individual Partner to never lift beyond his or her own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
05-2014

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